Refund policy

We have a 10-day exchange policy, which means you have 10 days after receiving your item to request an exchange.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

To start an exchange, you can contact us at Sales@RMaxClothing.com for instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.

You can always contact us for any exchange question at Sales@RMaxClothing.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Sales@RMaxClothing.com

 

Refunds
Returns must be approved and your item / items must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Unfortunately, we cannot accept returns on sale items or gift cards. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.